Terms & Conditions for Chewable, Inc.

Last Updated: 12.2.2026

These Terms and Conditions (“Terms” or “T&C”) govern your access to and use of the website, mobile applications, social media channels, and any other digital properties (collectively, the “Site”), as well as your purchase of any products or services (“Products”) offered by Chewable, Inc. (“Chewable,” “we,” “us,” or “our”), a corporation organized under the laws of [Insert State]. By accessing the Site, creating an account, or purchasing Products, you agree to be legally bound by these Terms. If you do not agree to these Terms in their entirety, you must immediately cease using the Site and refrain from purchasing Products.

We reserve the right to amend, modify, or update these Terms at any time, at our sole discretion. Material changes will be posted on the Site with an updated “Last Updated” date. Your continued use of the Site or purchase of Products following such changes constitutes your irrevocable acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of updates.

1. Acceptance and Eligibility

1.1 Agreement to Terms

By accessing or using the Site or purchasing Products, you acknowledge that you have read, understood, and agreed to these Terms, including all incorporated policies (e.g., Privacy Policy), without modification. These Terms constitute a binding legal contract between you and Chewable.

1.2 Eligibility

You must be at least 18 years of age and possess the legal capacity to enter into this agreement to use the Site or purchase Products. If you are under 18, you may only use the Site under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the Site, you represent and warrant that you meet these eligibility requirements.

1.3 No Exceptions

No exceptions to these Terms will be recognized unless expressly agreed to in writing by an authorized representative of Chewable.

2. Account Registration and Security

2.1 Account Creation

Certain features of the Site may require you to register an account. You agree to provide accurate, current, and complete information during registration and to promptly update such information to maintain its accuracy. Chewable reserves the right to reject or terminate any account for any reason, including inaccurate or incomplete information.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (e.g., username, password) and for all activities conducted under your account. You agree to notify us immediately at info@chewable.com of any unauthorized use, security breach, or suspected compromise of your account. Chewable is not liable for any loss or damage arising from your failure to safeguard your account.

2.3 Account Termination

We may suspend, terminate, or restrict your account at our sole discretion, with or without notice, for any violation of these Terms or for any other reason we deem appropriate, including suspected fraudulent or abusive behavior.

3. Product Information and Purchases

3.1 Product Descriptions

We strive to ensure that Product descriptions, pricing, and availability on the Site are accurate. However, we do not guarantee that such information is free of errors, omissions, or inaccuracies. In the event of an error, we reserve the right to correct it and, if necessary, cancel or modify your order.

3.2 Pricing and Availability

• Prices are subject to change without prior notice.

• Product availability is not guaranteed and may be limited by stock, manufacturing delays, or other factors beyond our control.

• We reserve the right to refuse or cancel any order due to pricing errors, unavailability, or other issues, even after order confirmation.

3.3 Order Acceptance

Submission of an order does not constitute our acceptance. We may accept or decline your order at our sole discretion, including after initial confirmation, for reasons such as payment issues, fraud prevention, or Product unavailability. If we decline your order, we will notify you and refund any payment received.

3.4 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title for Products pass to you upon delivery of the Products to the carrier. You assume all responsibility for filing claims with the carrier for lost or damaged shipments.

4. Payment and Billing

4.1 Payment Methods

We accept payment via credit cards, debit cards, and other electronic payment methods specified on the Site. You agree to provide valid, accurate, and complete payment information and authorize us to charge your payment method for the total amount of your purchase, including applicable taxes, shipping fees, and any other charges.

4.2 Payment Authorization

By providing payment information, you represent and warrant that you are authorized to use the payment method and that we may charge it for all amounts owed. You are responsible for any fees or penalties resulting from declined or disputed charges.

4.3 Failed Payments

If a payment fails or is declined, we may:

• Suspend or terminate your order or subscription.

• Charge additional fees to recover payment processing costs.

• Pursue collection actions, including legal remedies, to recover amounts owed. You agree to reimburse us for all costs incurred in such efforts, including reasonable attorneys’ fees.

4.4 Taxes

You are solely responsible for all applicable sales, use, excise, or other taxes associated with your purchase, unless explicitly stated otherwise. We will collect and remit taxes as required by law, but we are not responsible for determining your tax obligations.

5. Subscriptions

5.1 Subscription Terms

If you enroll in a subscription, you agree to recurring deliveries of Products at the interval you select (e.g., monthly). Subscriptions automatically renew at the end of each period until canceled.

5.2 Auto-Renewal and Billing

• You authorize us to automatically charge your payment method at the start of each subscription period for the applicable fees, taxes, and shipping costs.

• Subscription pricing may change with prior notice via email or the Site. Continued use after such notice constitutes your acceptance of the new pricing.

5.3 Cancellation

• You may cancel your subscription at any time through your account settings or by emailing info@chewable.com.

• Cancellation takes effect at the end of the current billing period. No refunds or credits will be issued for partially used periods.

• Failure to cancel in accordance with these instructions does not relieve you of payment obligations.

5.4 Delivery Adjustments

You may modify your subscription delivery frequency or skip shipments through your account. Changes must be submitted at least [Insert Days, e.g., 5] business days before the next billing date to take effect for that period.

6. Shipping and Delivery

6.1 Shipping Policy

• Processing Time: Orders are typically processed within 1–3 business days, excluding holidays. Orders placed after [Insert Cutoff Time, e.g., 2:00 PM] PST are processed the next business day.

• Delivery Estimates: Delivery times are estimates only (e.g., 5–10 business days for U.S., 10–15 business days internationally) and not guaranteed. We are not liable for delays caused by carriers, weather, customs, or other factors beyond our control.

• Carrier Responsibility: Once Products are handed over to the carrier, we are not responsible for lost, stolen, or damaged shipments. You must file claims directly with the carrier.

6.2 International Shipping

• International orders may incur customs duties, taxes, or fees, which are your sole responsibility.

• We are not liable for delays, seizures, or additional costs imposed by customs authorities.

6.3 Shipping Address

• You are responsible for providing a complete and accurate shipping address. We are not liable for delays, losses, or returns due to errors in your provided address.

• If a shipment is returned due to an incorrect address, you are responsible for reshipping costs or may forfeit the order without refund at our discretion.

7. Returns and Refunds

7.1 Return Policy

• Eligibility: Returns are accepted within 30 days of receipt only for Products that are unopened, unused, and in original packaging. Opened Products are ineligible unless defective or shipped in error by us.

• Process: Contact info@chewable.com to obtain a return authorization (RA) number. Unauthorized returns will be rejected. You are responsible for return shipping costs unless the return is due to our error or a defective Product.

• Condition: Returned Products must include all original packaging, manuals, and accessories. We may charge a restocking fee (up to 20% of the purchase price) for incomplete or damaged returns.

7.2 Refunds

• Refunds are issued to the original payment method within 10 business days of receiving and inspecting the returned Product.

• Original shipping fees are non-refundable unless the return is due to our error.

• We reserve the right to deny refunds for returns that do not comply with this policy.

7.3 Money-Back Guarantee

• For first-time purchases, we offer a 30-day money-back guarantee. If unsatisfied, return the Product (even if partially used) within 30 days of receipt for a refund of the purchase price (excluding shipping costs).

• Contact info@chewable.com to initiate. This guarantee applies only to your initial purchase and does not extend to subscriptions or subsequent orders.

7.4 Defective Products

• If a Product is defective, notify us within 7 days of receipt. We will provide a replacement or refund at our discretion, including return shipping costs, provided the defect is verified.

8. Intellectual Property

8.1 Ownership

All content on the Site—including but not limited to text, graphics, logos, images, designs, software, trademarks, and trade dress—is the exclusive property of Chewable or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes only. This license does not permit you to:

• Modify, copy, or distribute Site content.

• Use our trademarks or branding without written consent.

• Reverse-engineer or extract source code from the Site.

8.3 User-Generated Content

• By submitting content to the Site (e.g., reviews, comments, photos), you grant Chewable a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, display, and distribute such content for any purpose, including marketing.

• You represent and warrant that you own or have rights to the content and that it does not infringe on third-party rights or violate applicable laws.

• We may remove or refuse to display any user-generated content at our sole discretion.

8.4 Infringement Claims

If you believe your intellectual property rights have been violated on the Site, submit a detailed claim to info@chewable.com pursuant to the Digital Millennium Copyright Act (DMCA).

9. User Conduct and Prohibited Activities

9.1 General Obligations

You agree to use the Site and Products in compliance with all applicable federal, state, and local laws, regulations, and these Terms.

9.2 Prohibited Activities

You may not:

• Use the Site for any unlawful, fraudulent, or harmful purpose.

• Impersonate any person or entity or provide false information.

• Interfere with the Site’s operation (e.g., hacking, data mining, introducing malware, or denial-of-service attacks).

• Post or transmit content that is defamatory, obscene, harassing, or infringing on third-party rights.

• Engage in spamming, phishing, or unsolicited marketing.

• Reverse-engineer, decompile, or attempt to access the Site’s underlying code.

• Use the Site to harm Chewable’s reputation, business operations, or relationships with third parties.

9.3 Enforcement

We reserve the right to investigate violations and take action, including suspending or terminating your account, removing content, and pursuing legal remedies, without prior notice.

10. Disclaimer of Warranties

10.1 “As Is” Basis

THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, CHEWABLE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY.

• FITNESS FOR A PARTICULAR PURPOSE.

• NON-INFRINGEMENT.

• ACCURACY, COMPLETENESS, OR RELIABILITY OF CONTENT.

• UNINTERRUPTED, ERROR-FREE, OR SECURE OPERATION OF THE SITE.

10.2 No Guarantees

We do not guarantee that:

• The Site will meet your expectations or requirements.

• Products will produce specific results or be suitable for your intended use.

• The Site will be free of viruses, malware, or other harmful components.

10.3 Assumption of Risk

YOU ASSUME ALL RISKS ASSOCIATED WITH USING THE SITE AND PRODUCTS, INCLUDING BUT NOT LIMITED TO RISKS OF PROPERTY DAMAGE, PERSONAL INJURY, OR DATA LOSS.

11. Limitation of Liability

11.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHEWABLE, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES.

• LOSS OF DATA, GOODWILL, OR REPUTATION.

•  COSTS OF SUBSTITUTE GOODS OR SERVICES.

• PERSONAL INJURY, PROPERTY DAMAGE, OR EMOTIONAL DISTRESS.

11.2 Liability Cap

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS, THE SITE, OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.

11.3 Basis of Bargain

These limitations are a fundamental part of the agreement between you and Chewable and apply even if we have been advised of the possibility of such damages or if a remedy fails its essential purpose.

12. Indemnification

12.1 Your Obligation

You agree to indemnify, defend, and hold harmless Chewable, its affiliates, subsidiaries, and their respective officers, directors, employees, agents, contractors, and licensors (collectively, the “Indemnified Parties”) from and against any and all claims, demands, lawsuits, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to:

• Your use of the Site or Products.

• Your violation of these Terms or any applicable law.

• Your infringement or alleged infringement of any third-party rights (e.g., intellectual property, privacy).

• Your negligence, willful misconduct, or fraudulent actions.

12.2 Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate fully with us. You may not settle any claim without our prior written consent.

12.3 Survival

This indemnification obligation survives the termination or expiration of these Terms or your use of the Site.

13. Third-Party Links and Services

13.1 External Links

The Site may contain links to third-party websites, services, or resources. These links are provided for convenience only, and we do not endorse, control, or assume responsibility for their content, accuracy, privacy practices, or availability.

13.2 Third-Party Services

Certain features of the Site or Products may rely on third-party providers (e.g., payment processors, shipping carriers). We are not liable for any acts, omissions, or failures of these third parties.

13.3 Use at Your Own Risk

Your interactions with third-party sites or services are at your sole risk, and you should review their terms and policies before engaging with them.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms and any disputes arising hereunder shall be governed exclusively by the laws of the State of Delaware, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14.2 Binding Arbitration

• Agreement to Arbitrate: Any dispute, controversy, or claim arising out of or relating to these Terms, the Site, or Products (including their formation, validity, or breach) shall be resolved exclusively through binding arbitration.

• Arbitration Rules: Arbitration shall be conducted in [Insert Location, e.g., San Francisco, California] by a single arbitrator under the rules of [Insert Arbitration Provider, e.g., JAMS], in effect at the time of the dispute.

• Arbitrator’s Authority: The arbitrator shall have the authority to award any relief available under applicable law but may not award punitive or exemplary damages unless required by statute.

• Costs: Each party shall bear its own costs, except as otherwise provided by law or the arbitrator’s ruling.

14.3 Class Action Waiver

• YOU AND CHEWABLE AGREE THAT ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING.

• Any claim that cannot be arbitrated individually will be dismissed without prejudice.

14.4 Exceptions

• We may seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property rights or enforce these Terms.

• You may bring claims in small claims court if they qualify under applicable jurisdictional limits.

14.5 Confidentiality

All arbitration proceedings shall remain confidential, except as required by law or to enforce an award.

15. Termination

15.1 By Chewable

We may terminate or suspend your access to the Site, your account, or any services at our sole discretion, with or without notice, for any reason, including but not limited to:

• Violation of these Terms.

• Suspected fraud, abuse, or illegal activity.

• Protection of our rights, property, or safety, or that of our users or third parties.

15.2 By You

You may terminate your account by contacting info@chewable.com. Termination does not relieve you of obligations incurred prior to termination (e.g., payment for orders).

15.3 Effect of Termination

Upon termination:

• Your license to use the Site ends immediately.

• Any outstanding subscriptions or orders may be canceled without refund, at our discretion.

• Provisions such as indemnification, limitation of liability, and dispute resolution shall survive.

16. Miscellaneous Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other incorporated policies or agreements explicitly referenced herein, constitute the entire agreement between you and Chewable regarding the Site and Products, superseding all prior or contemporaneous agreements, understandings, or representations.

16.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

16.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision, nor does it waive our right to act on subsequent breaches.

16.4 Assignment

• Chewable may assign these Terms or any rights or obligations hereunder to any affiliate, successor, or third party without your consent.

• You may not assign or transfer these Terms or any rights hereunder without our prior written consent, and any attempted assignment without consent is void.

16.5 Force Majeure

We shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, labor disputes, government actions, or interruptions in internet or utility services.

16.6 No Third-Party Beneficiaries

These Terms are for the sole benefit of you and Chewable and do not confer any rights or benefits on any third party, except as expressly provided herein (e.g., Indemnified Parties).

16.7 Notices

• Notices from us to you may be sent via email to the address associated with your account or posted on the Site.

• Notices from you to us must be sent to info@chewable.com or [Insert Physical Address]. Notices are deemed received when sent electronically or 3 business days after mailing.

16.8 Electronic Communications

By using the Site, you consent to receive communications from us electronically, including emails, texts, or Site notifications, regarding your account, orders, or updates to these Terms.

17. Contact Information

For questions, concerns, or to exercise your rights under these Terms, contact us at hello@chewable.com

We aim to respond to inquiries within 2 business days, though response times may vary.

18. Additional Protections for Chewable, Inc.

18.1 No Legal Advice

Content on the Site, including Product descriptions or health-related information, is for informational purposes only and does not constitute legal, medical, or professional advice. Consult a qualified professional for advice specific to your circumstances.

18.2 Health and Safety

• Products are not intended to diagnose, treat, cure, or prevent any disease unless explicitly approved by the U.S. Food and Drug Administration (FDA).

• You assume all risks related to Product use, including allergic reactions, misuse, or failure to follow instructions.

18.3 Time Limitation for Claims

Any claim or cause of action arising from these Terms, the Site, or Products must be filed within one (1) year after the claim arises, or it is forever barred, to the extent permitted by law.

18.4 Compliance with Laws

You are solely responsible for ensuring your use of the Site and Products complies with all applicable laws, including local regulations if outside the U.S.